Saturday, May 14, 2016

Supporting Kumamoto – The Post-Natural Disaster Effects on Tourism

When a major natural disaster strikes, the damage done to the community affected is much larger than what is evident in the days and weeks following the catastrophe. In particular, tourism is hard hit by such events and, if not properly supported, a community can collapse under the after-effects of such a disaster. Kumamoto is a popular tourist destination for Japanese and foreign tourists alike, and the effect of the 2016 Kumamoto Earthquake on local tourism is a concerning matter. In this article, I will be outlining why post-natural disaster tourism is so important and what we can do to promote it and support Kumamoto.



Unemployment

Many people lose their jobs due to natural disasters – I know this all too well, because I myself have become unemployed due to the Kumamoto Earthquake. Buildings where businesses are located are damaged or destroyed, forcing companies to close. Even other companies that are not so badly damaged (like mine) sometimes decide to close out of convenience – its easier to cut their losses than to rebuild, which takes time, money and effort. In cases where schools and childcare centres have been forced to close, parents then find that they are having to take care of their children themselves – forcing them to quit their jobs. Also, people who are injured or unwell because of the disaster are unable to work.

Even though the percentage of those out of work following a disaster may be small, it has a knock-on effect and contributes to the ongoing problems following a disaster. People who are out of work need to be more careful with their money – without a disposable income they will be less willing to spend. They will be less likely to eat out in restaurants, visit cafes, stock up on unnecessary household items, treat themselves... all of this meaning that those businesses who could usually rely on their custom are now also making less money. If enough people tighten the purse-strings (and stop visiting local shops, cafes, etc) how long does it take for those small businesses that survived the disaster to then be forced to close too due to lack of profits? It's a vicious circle.


Employment rates are also affected by tourism. If less tourists visit an area after a natural disaster, that too can cause companies to fold. An independent museum or attraction may find that without regular visitors they are unable to remain open to the public, a restaurant that previously relied on the custom of tourists may be unable to continue running and souvenir shops located near to now-destroyed attractions will be almost certain to close.


The Land

Depending on the type and size of the natural disaster, the damage done to the land can be enormous. Following an earthquake or typhoon, damage can include collapsed or unsafe buildings, damaged roads and transport lines, floods, lack of water, gas or electricity. We've had our fair share of all of these in Kumamoto – a month after the quake, the river is still a murky brown colour, rubbish and debris continue to litter the streets, countless buildings are cordoned off and unsafe to enter... it will take years to put everything right.


In an area like Kumamoto which is famous for its farming, this too can be a major problem. The fertility of the land can be ruined – crops fail, causing food prices to soar in a time when people have less money than usual as it is.

Public Image

The main reason that tourism fails in post-natural disaster areas is down to the public image of the affected area. Once the public have a picture in their mind of a certain place, it is very hard to change that image, which is why promotion of post-natural disaster tourism is so important.
While buildings (and lives) are being rebuilt, the public image of a place devastated by a natural disaster can take much longer to put right – on the news, all you see are the shock headlines, the casualty rates, the best shots of the worst hit areas. What the newspapers don't report on are the everyday people slowly restoring the equilibrium and returning to normality – the shops and restaurants and public attractions that do their best to reopen, only to discover that there is nobody coming.

If it bleeds it leads, right? The public like sensational stories of drama and upheaval. But this continued drawing-out of the disaster contributes to the continued idea that a place is 'unsafe'. Years after a catastrophe has happened, tourists can be put off visiting a place because they are unaware that it is now once more a viable place to visit. Even in the months (and weeks) following a natural disaster, tourism can be a viable option and people should give it serious thought before cancelling their travel plans to a disaster hit area. Right now, is Kumamoto unsafe? Is it dangerous? No, not at all – no more than any other place in Japan, or any other place in the world that is prone to earthquakes. Being so hard to predict, earthquakes are one of those things where you just have to take your chances.

People here are moving on with their lives – shops are open, the streets are full of people, and aside from the obvious areas of danger (such as areas devastated by landslides and floods, or buildings that are marked with red 'unsafe' signs imploring you not to enter) there is really no reason not to come to Kumamoto.


Positive Points of Post-Natural Disaster Tourism

It's not all doom and gloom – there are surprising positives about tourism following an earthquake. For one thing, communities are desperate for people to visit and flood the economy with money again, so tourists can grab amazing deals that are being offered to encourage visitors. Remember the Malaysia Airlines Flight 370 that disappeared in 2014? After the incident, travellers weren't very keen to use Malaysia Airlines and so the company dropped their prices to encourage customers – a friend of mine said that by choosing to use that airline, her dad got an amazing, unheard of deal on an otherwise super-expensive flight. So that is something to bear in mind when considering your travel options.


When travelling to a post-natural disaster area, tourists are far more likely to buy travel insurance, meaning an increase in business for local travel insurance companies. While the likelihood of something requiring insurance happening in such an area is probably no more likely to occur after the catastrophe than before it, the public image is that the place is that it is now more dangerous and as such travel insurance is more important than before. One source I researched suggested that insurance companies do about 20% more business in situations like this – certainly nothing to sniff at!


Tourists who choose to visit such places may be pleased to discover another plus point, which is that previously crowded attractions and restaurants with queues out the door are now almost deserted and they have the place to themselves. Providing, of course, that the attractions were not damaged or destroyed in the event, tourists will now spend less time waiting in queues for their tickets, be able to sit down at once in popular restaurants and take selfies without a dozen other people milling around in the backgrounds. In the weeks following the Kumamoto Earthquake, I saw a Facebook post by an ALT who had visited the Beppu sand onsen – a top tourist attraction in Kyushu which is usually packed with people – and he claimed to be the only person there that day, proving the point about the great experiences tourists can hope to have when visiting a somewhere after a major natural disaster.


Another plus point that you might not have considered is that having had a major natural disaster raises awareness about an area, and people who had otherwise never heard of it are suddenly aware that it exists. Before the 2010 Earthquake, I had never heard of Haiti and couldn't have pointed it out on a map to save my life. Likewise, before the 2011 disaster in Tohoku, that was just a region in another country where the only city I could name was the capital. A major natural disaster brings otherwise unheard-of places into mainstream knowledge, and a small city like Kumamoto (which the vast majority of foreigners would never have heard of otherwise) is now recognised all over the world.


Summary

Post-natural disaster tourism is important for so many reasons - living in Kumamoto and experiencing this life-changing event has encouraged me to do my part. For those of you living in or nearby areas affected by the Kumamoto Earthquake – there are so many things you can do to help. 

Supporting disaster-hit areas is not restricted to pulling survivors out of piles of rubble and spending your time at volunteer centres – just getting on with your daily life is also doing your part. Continuing to support the local economy by shopping, eating out and spending what you can afford to will support local businesses – and when doing so, particularly try to support small, independent companies that have no other fallback. Big chains will pull through but small companies are what need our support. 

And for those of you not living nearby but who are considering a trip to Kyushu – do it! Don't be put off because of the earthquake – there is much here to see and do and more opportunities are appearing every day. Don't cross Kumamoto off your holiday hit list – we've got a lot of fight left in us yet.

(images from the Kumamoto Earthquake)


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